Design of an EHR Interface Supported by an Interaction Analytics Framework

Beáta Belková

Supervisor(s): Martin Dubovský

Slovak Technical University

Abstract: Chronic inflammatory bowel diseases (IBD) require life-long monitoring and repeated clinical decisions. To correctly assess a patient’s condition and determine the next step in care, medical experts need a continuously updated and comprehensive patient overview, which is difficult to maintain in everyday practice. Electronic Health Records can support medical experts when the user interface reflects real workflows, captures clinically relevant data for decision-making, and does not introduce additional administrative burden. This work presents a domain-centered study conducted in collaboration with medical experts. It focuses on usability and user experience challenges in supporting long-term care for patients with IBD, with continuous monitoring of key clinical scenarios to ensure the user interface continues to support medical experts’ work. The design process followed an adapted Double Diamond process adjusted to the constraints of the clinical environment. Representative clinical scenarios were defined in close collaboration with medical experts and used as the basis for both design decisions and evaluation, ensuring that the system reflects real clinical workflows. Usability was examined directly on the implemented application by combining scenario-based usability testing with automated interaction monitoring. During testing, we focused on identifying the exact moments when usability issues appeared during the execution of predefined scenarios, as well as on evaluating key usability parameters. This mixed approach supports continuous usability evaluation after deployment and enables iterative interface improvements aligned with the needs of medical experts.
Keywords: Human-Computer Interaction
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Year: 2026